On February 14, my elderly father’s apartment experienced a major pipe break, flooding the entire unit. We called Restoration 1 of Cary, and within minutes, their team was on-site and ready to help.
They handled everything—from carefully moving every single item (big and small), to photographing and cataloging it all, and relocating everything across the hall to a new apartment. What truly amazed me was how they set everything up in the new unit so thoughtfully that it felt like he had always lived there.
Once my father was settled, they immediately began taking care of the damage in the original apartment. All of this was done within just a few hours.
The crew... read full review
July 2024
After an 8 hour day of errands and fun we came home at 5:30 on a Sunday evening to our kitchen ceiling raining like Niagara Falls. After speaking with our insurance company and spending hours waiting for one of their many “preferred providers” to reach out we elected to pick our own mitigation team and called Restoration 1. We reached out at 7:30pm, when towns around us had experienced massive floods, and we had a team in our home at 9:30pm. They stayed until 3:00am and were back again at noon the following day. From my first contact with the company, where a wonderful woman named Kari offered me sincerity and reassurance, to the team showing up and making us feel... read full review
July 2024
Fabulous company and I highly recommend them! We had a pipe burst and they responded within 2 hours to help restore our space. They stayed that night until it was under control and prepped for their staff to come in the next day for additional work. Our team Austin, Sam, Josh and Brandon were incredibly professional and took the time to explain the each step of the process. We also found their quote extremely reasonable which always helps when all %$# is breaking loose. Thanks guys!
On February 14, my elderly father’s apartment experienced a major pipe break, flooding the entire unit. We called Restoration 1 of Cary, and within minutes, their team was on-site and ready to help. They handled everything—from carefully moving every single item (big and small), to photographing and cataloging it all, and relocating everything across the hall to a new apartment. What truly amazed me was how they set everything up in the new unit so thoughtfully that it felt like he had always lived there. Once my father was settled, they immediately began taking care of the damage in the original apartment. All of this was done within just a few hours. The crew... read full review
After an 8 hour day of errands and fun we came home at 5:30 on a Sunday evening to our kitchen ceiling raining like Niagara Falls. After speaking with our insurance company and spending hours waiting for one of their many “preferred providers” to reach out we elected to pick our own mitigation team and called Restoration 1. We reached out at 7:30pm, when towns around us had experienced massive floods, and we had a team in our home at 9:30pm. They stayed until 3:00am and were back again at noon the following day. From my first contact with the company, where a wonderful woman named Kari offered me sincerity and reassurance, to the team showing up and making us feel... read full review
Fabulous company and I highly recommend them! We had a pipe burst and they responded within 2 hours to help restore our space. They stayed that night until it was under control and prepped for their staff to come in the next day for additional work. Our team Austin, Sam, Josh and Brandon were incredibly professional and took the time to explain the each step of the process. We also found their quote extremely reasonable which always helps when all %$# is breaking loose. Thanks guys!