Randall Road Animal Hospital - Crystal Lake

Jan 2023

We have been taking our dog here for almost 10 years. The experience is always pleasant but this most recent visit (12/26/22) was the best one we had. We saw a new vet there, Dr. Achille, she was wonderful! She explained everything so that I could understand it and didn't make me feel judged for declining certain things. She made it so that I felt like a good dog mom. I will continue to visit this facility and recommend others do the same! I also hope this vet sticks around for awhile, she is fantastic! The ladies working the front desk were great too! They went above and beyond so that I felt taken care of and even highlighted the follow up appointment so I could easily...read full review

Jan 2023

Have been coming here with my dog for 8 years. It’s a bit of drive from my house but it’s worth it! Friendly, knowledgeable staff. The place is well sanitized and calming atmosphere. It’s also cheaper than many other vet clinics. They used to be open seven days a week which was great in case of an emergency ( and not going to an actual an emergency hospital and spending double). I think they are closed on Thursdays and Sundays now. We’ll be coming back!

Jan 2023

This is the second place I have followed Dr. Beth Achille to. My husband and I (and our pup) LOVE seeing her. She doesn’t rush you and listens to all of your concerns to make sure she addresses everything before you leave. This place was clean and cute, and the front desk staff and technician were so kind as well.