About Rock River Electric Inc.
Rock River Electric Inc., led by TJ, is known for providing excellent and efficient electric power services, including outdoor lighting installation and new line digging. They have a friendly approach and reasonable pricing, going above and beyond to provide valuable insights for their clients. The technicians are professional, polite, and prompt, often arriving quickly to solve electrical issues. Many customers highly recommend Rock River Electric for home electrical needs, praising the exceptional service and professionalism. However, some customers have raised concerns about billing practices, mentioning unexpected charges that can lead to higher bills than anticipated. Overall, Rock River Electric Inc. is appreciated for its quality work, but potential clients should be aware of the billing details.
Rock River Electric is great to work with. They came out to inspect the warehouse and other areas of concern, discuss what was needed, and provided a very reasonable quote for everything. Once the quote was approved, they got everything ordered right away and once everything arrived, got it scheduled quickly. Communication was excellent and we appreciated the follow up on everything.
Great experience, from start to finish! Communication from the office, to the customer service from the worker who came to help us. Would recommend them to anyone who is need of any type of electrical work!
Rock River…has easily been the most honest and fair tradesman we have used when renovating my home. We had various electrical services performed - all completed in a timely manner. Beyond that, I had an HVAC unit go out over Memorial Day. I couldn’t get hold of anybody but thought I’d at least try these guys in case it was due to recent work done. They came out on Memorial Day and diagnosed the issue was not electrical. The electrician saw I had a house full of guests and dug a bit deeper on the unit - even though he wasn’t a HVAC tech. He could have went home right when he verified the power was running to the units. Long story short, he figured...read full review