About Orkin
Orkin provides reliable and trustworthy pest control services, offering customized treatment plans tailored to individual homes and pest problems. Their experts, like Brian and Ken, are knowledgeable and thorough in their inspections, identifying the root of the issue and effectively targeting pests both inside and out. With a focus on customer satisfaction, Orkin ensures peace of mind with their guarantee, promising to resolve issues until customers are satisfied. While some minor issues, such as communication lapses, may occur, Orkin's technicians are generally efficient, professional, and provide good value for the service. The technicians are punctual, polite, and accommodating, often finishing paperwork quickly to allow customers to leave on time. They thoroughly inspect the property and explain their methods clearly, making the experience smooth and professional. Customers appreciate the respectful and friendly attitude of technicians and feel confident in the treatments provided, including pest control solutions like the use of traps. Overall, Orkin's team is committed to quality service, ensuring homeowners feel comfortable and well-informed about their pest control needs.
Deb was as always punctual, thorough, professional, kind and informative. Each time she services my home I learn something knew and happy I chose Orkin for my needs. Deb is amazing!
Tech that comes out is very nice, respectful and knowledgeable.
Kenneth C. has become a request for our pest control (through Orkin.) He is polite, is thorough, and is accommodating for when I would like something sprayed. He takes his time to explain what he is doing and why.
Previous visits (not Kenneth) have always lasted about 5-7 minutes. That’s not the case with Kenneth. If you have an an issue with pest control not working for you previously- call the Collinsville location and ask for him. Really friendly and hard working guy.