About American HomePatient
Reviews for American HomePatient
Write a reviewHours
Monday: 9AM - 5PM
Tuesday: 9AM - 5PM
Wednesday: 9AM - 5PM
Thursday: 9AM - 5PM
Friday: 9AM - 5PM
Saturday: ClosedSunday: Closed
American HomePatient provides excellent customer service and medical support. Their knowledgeable and patient respiratory therapists offer helpful tips and guidance on using medical machines and supplies. The company ensures timely delivery of necessary equipment and supplies, even on short notice. They also offer convenient appointment scheduling and refitting services, addressing customers' questions and concerns with kindness and expertise. Customers have praised the staff for their caring attitude and thorough explanations, especially when fitting masks or demonstrating how machines work. Deliveries are handled courteously, with staff making sure equipment functions properly and answering any questions. The office team is also appreciated for their efficient order management and friendly service. Overall, American HomePatient is known for caring staff and reliable support.
Christina Kirkou, Respiratory Therapist at American Homepatient in Collinsville, IL was amazing! She gave me more than ample time at my appointment to answer all of my questions and went over my new CPAP machine in its entirety. Christina listened to my needs and concerns. My face was measured for a proper mask fitting. A very knowledgeable and compassionate healthcare worker. Christina is an asset to the organization. She really cares about her patients and does right by them. Better than my other DME company. If you are looking for a new DME company for your respiratory needs check them out.
My doctor suggested I get a new CPAP mask, from the one I...read full review
Great experience when picking up new machine and face mask. Was very thorough when showing me how the machine works and explaining everything it does. Made sure I could operate the machine before I left.
I'm doing this review about Jerry who comes to my house to deliver my oxygen supplies he is courteous and polite help me out a lot he always make sure my equipment is working right and answers any questions that I have I also would like to say thanks to the girls in the office Heather and Colleen who do a wonderful job with my orders thank you once again sincerely Denise Campbell