About uBreakiFix by Asurion
uBreakiFix by Asurion in Chicago specializes in electronics repair, including cell phones, game consoles, tablets, and computers. Their expert technicians provide high-quality repairs at a lower price than anywhere else, often completing them in about an hour. The honest and friendly crew is upfront about expected costs and will even let customers know if they can fix their device without replacing parts. Customers have praised the quick and smooth service, with one customer's Pixel 8 device being repaired in less than an hour, resolving a 3-month-old issue. Another customer was grateful for the technician going above and beyond to fix their jammed headphones, even though it was not a regular service. The shop has also received positive feedback for their exceptional customer service, with one customer describing their experience as "a positive experience" and wishing all service was like this.
Came in right before close and a young man Ethan assisted me immediately. Actively listening, empathy, and quick resolution of my hardware issue. Excellent representative of ubreakifix and asurion.
Screen broke on my Samsung phone. They were able to get me scheduled super fast, and repaired my phone in just an hour! Like new! Both gentlemen were very kind and the service was fantastic! Will definitely be returning if I have another device issue :)
Great experience overall with the business. I had a phone that had a USB-C port with a problem charging. The guys there diagnosed the issue, gave me an estimate and executed the repair flawlessly. Price was good and the speed of repair was fantastic. I would return again and recommend them but hopefully will never have to. 🤞🏻