The Shoe Hospital is a renowned repair shop known for its exceptional customer service and skilled craftsmanship. The owner, Angel, is praised for his dedication and attention to detail. Customers appreciate his willingness to repair items on-site, as seen when he fixed an old backpack while the owner waited. Many clients emphasize the value of investing in repairs to extend the life of their footwear, such as a woman who resoles her shoes.
The shop is recognized for its friendly atmosphere, with staff eager to assist. Customers have had positive experiences, like one who received immediate attention and no charge for an unsuccessful cleaning attempt on a Mickey Mouse purse. While some may find the prices a bit high, many agree that the quality of service and convenience make it worth every penny.
The Shoe Hospital is a go-to place for reliable repairs and customer satisfaction. Customers have found the staff to be personable, and they have been able to have repairs done on the spot, even when pressed for time. The shop has also revived well-worn items, such as a vintage Coach bag, bringing them back to life for a reasonable cost.
I came here less than an hour before they closed for an emergency shoe repair (I was on a work trip and my heel cap came off my favorite pair of office-appropriate shoes) and they took them immediately and fixed them right in front of me while I waited! I was told 45 mins to fix both heels but it probably only took them 25 or 30. Price was very reasonable ($30), they did a nice job, and they fixed my shoe emergency! If I’m in the area again and need work done I will definitely go back!
Great job as always! I brought in a pair of sandals that needed to have the straps tightened. Angel fixed it in 10 minutes and did an excellent job! Thank you for fixing my shoes. I appreciate it!
Stretched my long leather boots last year & now fixed the latch of my purse with ease for an amazing rate compared to others in the area charging astronomical amounts for simple fixes. HIGHLY recommend always.
318 South Dearborn Street Suite 7, Chicago, IL 60604
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