ServiceMaster Restoration By Zaba

ServiceMaster Restoration by Zaba is a locally-owned disaster restoration company in Chicago, specializing in fire and water damage restoration. They provide a range of services, including basement flood cleanup, sewage backup cleaning, mold remediation, and commercial cleaning. The company also takes on sensitive projects like estate cleaning and hoarder cleaning. Customers often commend the company for its excellent customer service, emphasizing the professionalism, respect, and attention to detail exhibited by the employees. Clients have shared their positive experiences, noting the team's thoroughness in dealing with cleanup after disasters, such as smoke damage from fires and extensive water damage. The staff is described as helpful and knowledgeable, always ready to answer questions and assist during the restoration process. Many customers have expressed satisfaction with how their unique needs were met, particularly in preserving custom features in their homes. The team, including workers like Fernando and Ryan, is appreciated for their kindness, clear explanations, and efficient work, such as promptly removing damaged materials. In one instance, they helped a family in distress by efficiently remediating a flooded basement filled with sewage, showing compassion and understanding during a difficult time. The company also collaborates with third-party companies, like Bluestone Environmental, Inc., to address issues like asbestos tile, ensuring safe and timely removal. They set up dehumidifiers and fans to dry affected areas over several days, spray liquids to prevent mold, and remove debris quickly, maintaining a clean and organized property. ServiceMaster Restoration by Zaba stands out for its commitment to high-quality service and customer care in challenging situations, making them a reliable choice for restoration needs.