About Michigan Avenue Primary Care- COVID testing Center
Michigan Avenue Primary Care - COVID Testing Center provides a seamless and efficient testing experience. The site is clean, well-organized, and fast, with patients often in and out in just a few minutes. The testing process is quick and easy, involving a nose swab. Rapid PCR results are available in about an hour, with full PCR results delivered in 2-3 days via a confirmation email letter sufficient for travel. The staff are consistently described as super friendly, incredibly kind, knowledgeable, and empathic. The experience is noted as one of the best urgent care experiences, with staff checking on patients frequently. Before testing, patients consult with a medical professional via laptop or in person to discuss their condition, a feature many appreciate. The center clearly outlines the procedure. They perform a free test and do not require medical insurance, with no charge for the consultation. While appointments are required, wait times are often short.
BEWARE OF BILLING. Please make sure to ask your questions up front regarding billing. We visited Dr. Ulrike Lengyel on July 26th as my daughter had an ear ache and we were flying the next day. We had insurance and they didn't take a co-pay or give any estimated costs. After billing insurance, we were charged $663.26 for a three simple tests (flu, Covid, and strep). The breakdown of charges is $499.20 for an office visit, $97.50 for Strep, $390 for flu, and $149.50 for covid. After insurance, those charges to us became $186.86, $35.09, $390, and $51.31. Again, a total of $663.26. On the statement, it says to call 1-480-830-1224 with any billing questions. I have left messages for Judy in August, several times in September, and again in October. Her voice mail says she will get back to you soon but she never returns your call. EVER. I also called the doctor's office and left a voicemail and never received a return phone call. We have visited urgent care numerous times and have never had this experience before and refusal to speak to someone, or a bill for $663 for three simple tests (in Dallas, it runs a maximum of $150 and we've had x rays!). Even if these are the prices in Chicago, they should absolutely tell people up front what their financial responsibility will be. I hope you learn from our lesson and never step foot in this clinic.
This might be my best urgent care experience ever. The staff were super friendly. I was very nervous when I walked in because my wife had been throwing up uncontrollably for the last 6 hours. Blake welcomed us in, then Zoey took over, and from the first minute, I was sure we were in good hands. Dr. Yengyel was super sweet and took great care of us. We were there for about 3 hours, and someone checked in on us every 5-10 minutes to make sure we were okay. My wife arrived in obvious agony, but she left with a smile on her face. Thank you so much, everyone!
The nurse and the doctor I saw were both incredibly kind, knowledgeable, and empathic. If I'm ever dealing with a strange health thing in the city again, I'll be coming here.