About Lebowitz IT Services LLC
Lebowitz IT Services LLC is a reliable and knowledgeable business that provides exceptional IT support and repair services. Customers appreciate their quick and responsive communication, even during challenging circumstances like being abroad. The team demonstrates a caring and patient approach, effectively explaining technical issues to non-experts and offering helpful advice, such as recommending trusted local repair shops. They are known for their thorough diagnostics, as seen when troubleshooting internet issues by running ping tests and working with service providers to resolve problems. The staff responds promptly to urgent emergencies, allowing clients to drop off devices quickly and receive effective solutions. Many reviews highlight their expertise with various devices, including Macs, and their ability to resolve complex problems efficiently. Customers frequently mention the owner and staff as highly skilled, often going above and beyond to ensure customer satisfaction. The business also benefits from convenient parking options, making visits hassle-free. Overall, Lebowitz IT Services LLC is praised for its professionalism, technical knowledge, and dedication to providing quality service for home and small business IT needs.
Lebowitz IT service did what I needed to get done, and did it quickly and at a reasonable price. He clearly knows his way around a computer. The only negative review I see on yelp is for someone who was unhappy with a phone conversation- where Lebowitz told him he doesn't repair TV's . This was completely counter to my experience with Lebowitz IT. Friendly and responsive are words I would use to describe my phone and text experience.
I called on a Sunday, he called me back soon, even though he was halfway across the globe on a trip. He discussed with me what was going on with my computer, gave a tentative diagnosis, and then recommended a place near me that he trusts where I can take it. Definitely above and beyond, and I could tell this is someone who both knows their stuff and also knows how to talk to non-computer people patiently while also respecting their intelligence.
Mark Lebowitz is a caring and intuitive IT tech.I was starting to panic after 2 weeks of no wifi in my home. Comcast had run new cable from the pole but when the problem continued, it became my fault, not theirs. I scrambled to find an independent IT contractor and after a few failed attempts, called Lebowitz IT Services. He ran a "ping test" diagnosis on my modem (which I lease from Comcast) and while the signal was strong, there were inconsistencies that could have been enough to interrupt my service. I then insisted Comcast send another tech and sure enough, that was the problem. They actually had to "dumb-down" my modem to an older model that was more tolerant of the inconstancies.I can certainly recommend Mark for any home business IT work.