Jill Brunner, MPT

Sep 2022

I was here for for help with a joint problem. First 5 sessions were okay; made some progress. During the 6th session my therapist demonstrated a new stretch, then went back to his other patient. I put my limb in the position and was immediately in excruciating pain. When I informed the therapist, he told me only I should only stretch to the limit without pain. I do not think he understood what I was telling him, or he was too busy to pay attention. He then went back to his other patient. This meant my limb was no where near the same position for the stretch when I tried it again. When I was done, I stood there waiting for him to be done with his other patient. He then demonstrated another activity and went back to his other patient. I tried but was unable to do the activity in one position without excruciating pain. I told him that I could not do this. He told be to do the reverse set. When I finished, I waited again. He sent me to the other side of the room to perform other exercises that I had previously performed without serious pain. I was able to do them, but with some throbbing pain. The next day I was in quite of bit of pain, even in a resting state (this was not the case before). I called to cancel my next appointment. When asked why, I explained that I was in quite a bit of pain from the previous. When I say "pain", I do not mean "a bit sore from the workout", I mean pain that felt like I had been stabbed and the knife was twisted. This set me back to the beginning when my issue started. I played phone tag with the therapists, eventually I spoke to a Erin, who suggested that something could be done for my pain if I was able come in that day. I chose to go in with the lure of pain relief. When I arrived, it was clear that the therapist was there to do an evaluation to dismiss me from their services, not to relieve my pain, We both agreed there was not point in coming back, and I should contact my doctor for further evaluation (I had already made this decision right after the previous appointment). I indicated that I had been told there was something that might be done for the pain. The pain relief offered was tissue massage that had been performed prior, and a hot or cold pack. I can do heat or cold at home. The previous massage, while not painful, was never particularly pleasant, so I skipped all this and went home to use my own ice pack. Clearly that last visit that lasted 15 - 20 minutes was a waste of my time, and just an opportunity for ATI to close out the file. I do not blame the therapist for the specific activity that caused the excruciating pain, but I do blame him for being to busy to comprehend what I was telling him. Over 25 years I have been in physical therapy 3 other times (never ATI). I had always had positive experience, even when sent back to my doctor for further evaluation. I have never been to a facility where there therapist is too busy to pay attention to the needs of the patient.

Nov 2019

I was in physical therapy for a couple months for a hip replacement. Everyone here is so kind and friendly from the moment you walk through the door. I worked Mainly with Adam and Stephanie. Both were excellent to work with and extremely helpful. I am so much better then when I walked in and am confident as I go forward! This is a great place to rehab!

Apr 2017

I'm reviewing Ericks who is currently doing my physical therapy on my ankle. I could not be more happy with his work. I have seen definite progress. If I have a lot of walking or stairs I feel pain before going in, and then after I have PT and exercises it feels so much better. I'd think after I got beat up with stability work and deep tissue massage it would be worse, but it's not. I'm happy I came here. The feeling and general mood of the whole place is very positive and upbeat. I've been to PT's elsewhere and it's like a morgue. Patients talk and laugh together here. It's great to keep your mind off of the pain and gives you something else to think about.