About Floss & Co. - Archer Ave.
Floss & Co. - Archer Ave. is a highly praised dental office that offers a clean, modern, and well-maintained facility. The knowledgeable staff, including the skilled dental hygienist Amnia, provide exceptional care and professionalism. Patients appreciate the coordinators' efforts to accommodate their schedules and the use of a weighted blanket during treatments. The office has earned a reputation for excellent service, with one customer describing it as the "best dental exam" they've ever had. Even non-patients, such as a visiting daughter in need of a quick braces adjustment, receive attentive and complimentary care. Overall, Floss & Co. - Archer Ave. is a highly recommended dental practice that prioritizes patient comfort and satisfaction.
Beware... They over diagnosed me with periodontal disease. I came in for a cleaning and was told very quickly I had periodontal disease. Last time I came in 6 months prior my teeth were fine. Rather then getting my cleaning I was given a $1300 2 treatment estimate. Now for Periodontal its not just this expensive 2 session treatment but it changes your dental health for the rest of your life and you have to get 4 cleanings a year forever after. I went to my old family dentist in the suburbs and within about 2 minutes they could tell my teeth were healthy and I do not have any issues. This was then confirmed after a full inspection, new xrays ect. Speaking on X rays they said they had a very hard time getting them from Floss and Co and they were not responsive. I later got a text urging me to set up my appointment as it is URGENT! Despite having conversations at the time that I could not afford the treatment. Thank goodness I got a second opinion. BEWARE go somewhere else.
I came here for a cleaning and exam to establish a new dentist since my previous one retired. I had X-rays and was just told what they saw never showed me anything. My visit for my filling was awful. They didn't use numbing they said they use a laser or something or that effect. I was in so much pain after a few jumps the doctor finally numbed me. Went for a second visit and the same story. Began work without numbing until i kept jumping. Dr had to fix something from a previous procedure and now I have to go back again for them to fix a filling that's throwing my bite off. Payments expected prior to service and are really over priced.
Nickel and dime for everything. My wife went today trying to get her cleaning with a new surprise charge of $50 for a copay which they say they have always covered but could not provide any proof. This used to be my dental office before I left and they started charging fees on top of fees and then there was a covid fee and then a fee on top of that. As my wife mentioned you would think that a place that is doing you a favor for so many years and not charging you a copay would be super excited to let the client know that they're taking care of it for you. That was just a made-up lie and we will not be going back.