About Ella's Bubbles Walk In Tubs
Ella's Bubbles is an OEM manufacturer based in Chicago, specializing in the production of Ella brand acrylic walk-in bathtubs and accessible showers. Founded in 2005, the company has dedicated itself to pushing the boundaries of walk-in bath design, with over 25 proprietary models introduced to the American and Global markets. Ella's Bubbles is at the forefront of innovation, committed to providing high-quality, innovative accessibility products and exceptional customer service, which has established the company as a leader in the walk-in bath industry. Customers have consistently praised Ella's Bubbles for their helpful and patient staff, who ensure that customers find the right product to meet their needs. The purchasing process is described as quick and easy, with the company's representatives available to answer any questions or concerns throughout the process, from installation to making choices. Customers have been particularly impressed with the quality of the Ella brand walk-in tubs, including the Capri model, which is well-made and offers the desired features. Overall, Ella's Bubbles is highly recommended for those seeking luxury walk-in baths and bathroom accessories that combine affordability with lasting beauty and exceptional customer service.
This may sound like a fake review, but it isn't. I am extremely happy to give Ella’s Bubbles an A+ rating in every category. From the very first phone call to the final installation, this was one of the most professional, respectful, and positive home-improvement experiences I’ve ever had. Sales & Phone Support: The on-phone sales representative Oskar was outstanding. He was knowledgeable, patient, and never pushy. Every question I had was answered clearly and honestly, and I never felt rushed or pressured. Pricing, features, and options were explained in detail over the phone which helped me understand exactly what I was paying for and why. No sales person came to my home wasting my time and trying to sell me "todays only deal".There were no surprises, no hidden costs, and everything that was discussed was delivered exactly as promised and then some. Product Quality & Value: The walk-in jetted tub itself is absolutely amazing. The quality is immediately noticeable. It's solid, well-built, and clearly designed with comfort, safety, and longevity in mind. The jets are very powerful yet relaxing, the seating is extremely comfortable and I opted for the heated seat and back rest which is a game changer. All features operate flawlessly. This is truely a premium product, and it shows in both appearance and performance. In essence this is my in-home therapy spa. While this is an important investment, the quality, craftsmanship, and therapeutic value make it well worth the cost. You truly get what you pay for, and in this case, you get more. Installation Team: The three installers Omar, Marrio and Juan deserve special recognition. They were highly efficient, polite, respectful, and very professional from start to finish. They arrived on time, worked seamlessly as a team, and treated my home with care and respect. Floors were protected, the work area was kept clean, and they explained the process clearly all along the way. Their attention to detail was exceptional, and they made sure everything was installed correctly and working perfectly before they left. When the job was complete, the area was left spotless. My wife joked it was cleaner than before they came. Overall Experience & Long-Term Value: From sales to installation to final walkthrough, Ella’s Bubbles delivered excellence at every step and turn. This company clearly values quality, customer satisfaction, and professionalism. Beyond the immediate comfort and enjoyment, this walk-in tub adds long-term value, increased safety, convenience, and confidence in daily living. It is a meaningful upgrade that improves both quality of life and home value. I would highly recommend Ella’s Bubbles to anyone considering a walk-in tub. If you are looking for a company that stands behind its product, respects its customers, and delivers exactly what it promises, Ella’s Bubbles is the right choice. Sounds corney but I really mean it.
We are enjoying the Capri walk in tub. It is well made and has the options we wanted. Purchasing it online from Ella's Bubbles in Chicago was quick and easy. Julie answered my questions on the phone and with emails. I think it is the best walk in tub available.
My whole experience with Ella's Bubbles was really good. Not pushy, wanted to ensure we ordered what would make us happy. Was there for any questions or concerns as far as installation or making choices to place the order. Always did what they said they were going to do. I would make a purchase from them again. Great company.