Reviews for Device Fix
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Hours
Monday: 10AM - 7PM
Tuesday: 10AM - 7PM
Wednesday: 10AM - 7PM
Thursday: 10AM - 7PM
Friday: 10AM - 7PM
Saturday: 10AM - 6PM
Sunday: 12 - 5PM
Tips
accepts credit cards latinx-owned
Ratings
Google: 4.7/5
Facebook: 4.2/5 Map & Location
1419 W 18th St, Chicago
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Device Fix, established in 2009, provides repair services for defective phones, tablets, and game consoles. As a one-stop shop, they offer more than just cell phone repairs. Customers have praised the helpfulness, honesty, and patience of technicians like Tito, who goes the extra mile to solve problems. For example, they fixed a PS5 controller issue by deleting and reinstalling a game, and they diagnosed an unreliable phone before recommending a new one while negotiating the best deal for the customer. The owner is also commended for being accommodating and attentive, such as advising a customer on whether to fix an iPhone 14 with a cracked screen or use a screen protector instead. The shop has handled various repairs, including fixing a busted USB-C port on a projector, which was done with great craftsmanship and customer service. Customers also appreciate the quick turnaround, with some repairs completed in just one day. The shop is known for its honesty, reasonable prices, and efficient service, making it a reliable choice for phone, tablet, and console repairs. Additionally, they have a cool retro games collection and can order replacement screens easily, ensuring devices look and feel brand new. Overall, Device Fix is highly recommended for its helpful, professional, and communication-focused service.