Brought my laptop in to be fixed. Marc was very professional and always kept good communication with me throughout the process. Although he could not find the problem, he gave me great advice about how to move on and did not charge me for the work he spent on it. I would recommend him to others who need their devices fixed.
September 2020
The cursor on my eight-year-old iMac stopped cold. After unsuccessfully trying everything else to revive the cursor, I brought in the computer and the mouse. A tech staffer (or maybe the owner) could have told me to leave the unit for diagnostics, but instead tested the mouse, pronounced it dead, sold me a new, upgraded magic mouse, and I was on my way within 30 minutes. Many thanks for your professionalism and sense of urgency.
June 2020
Great experience, they came to me, repaired my machine in 24 hours for a flat fee, parts sold at cheaper than what I could find myself online, exactly what I was looking for.I think its just the one technician, so call ahead: as I said before, he picked up my machine from my house & returned it (included in the flat-rate), but I do believe there this is only within certain distances.Ever spill liquid on your machine & then drop it as well? Well, it was one of those types of days. Great stuff, love supporting local businesses.
Brought my laptop in to be fixed. Marc was very professional and always kept good communication with me throughout the process. Although he could not find the problem, he gave me great advice about how to move on and did not charge me for the work he spent on it. I would recommend him to others who need their devices fixed.
The cursor on my eight-year-old iMac stopped cold. After unsuccessfully trying everything else to revive the cursor, I brought in the computer and the mouse. A tech staffer (or maybe the owner) could have told me to leave the unit for diagnostics, but instead tested the mouse, pronounced it dead, sold me a new, upgraded magic mouse, and I was on my way within 30 minutes. Many thanks for your professionalism and sense of urgency.
Great experience, they came to me, repaired my machine in 24 hours for a flat fee, parts sold at cheaper than what I could find myself online, exactly what I was looking for.I think its just the one technician, so call ahead: as I said before, he picked up my machine from my house & returned it (included in the flat-rate), but I do believe there this is only within certain distances.Ever spill liquid on your machine & then drop it as well? Well, it was one of those types of days. Great stuff, love supporting local businesses.