Chicago Hearing Associates

Chicago Hearing Associates provides a mixed experience for patients seeking sinus and ear care. Many individuals have reported significant issues with the office's phone communication, often facing long wait times and abrupt disconnects when trying to confirm appointments or ask questions. Patients have also expressed frustration with lengthy waits for appointments, sometimes exceeding an hour before even being taken to an exam room. The office environment has been described as somewhat outdated, raising concerns about cleanliness despite staff efforts to maintain hygiene. However, Dr. Michael Friedman has received praise for his caring and attentive approach, with some patients appreciating his ability to explain procedures in a reassuring manner. Staff members, including nurses and assistants, have been noted as being professional and respectful, although experiences can vary. While some patients have expressed dissatisfaction and considered looking for alternative providers due to the overall office experience, others commend the practice for its efficiency and quality of care. The front desk staff have been recognized for their welcoming nature and their ability to accommodate urgent appointment requests. Overall, Chicago Hearing Associates presents a blend of challenges in office management and positive patient care through its medical staff.