Big Shoulders Restoration is a team of knowledgeable and experienced professionals. They are helpful, polite, and always let customers know if they are going to be late. The team comes prepared, organized, and ready to get to work. They pay attention to detail and are very experienced in water and fire damage.
The team handles everything with a high level of professionalism and attention to detail. They are nice, respectful, and sociable. They provide a high level of support and guidance, explaining each step of the process and setting realistic expectations. The crew is punctual, respectful of the property, and consistently maintains a clean and organized work area.
Big Shoulders Restoration is incredible, communicative, thorough, efficient, and empathetic. They are patient and helpful in navigating insurance issues. The team documents everything in detail, which proves to be helpful in receiving reimbursement from insurance. They are immediately ready to do the reconstruction and finish the job.
Every member of their team does a phenomenal job, with clear communication, quick response to issues, and honest responses to the work that is needed and the cost. They will take care of customers and their homes. The team is amazing, and customers are glad to have had their help every step of the way. Big Shoulders Restoration is a company that can be recommended for water and fire damage, as they are knowledgeable, responsive, and thorough.
