American Thermal Window Products provides exceptional service and workmanship. Their employees, including Kevyn and others, are friendly, helpful, and professional. The company installs high-quality products, such as doors and windows, and completes jobs on time. While not the cheapest option, American Thermal offers fair prices and provides excellent value. They listen to customers' requests and make recommendations to save money. The business is family-owned and highly recommended by previous customers, including realtors and building managers. Customers praise the quality of the windows and the amazing installation team, noting that the entire experience from order to installation is flawless. The staff, including Kelly Atkins, is helpful and professional, guiding customers through choosing products and scheduling appointments that fit busy calendars. The installers are prompt, friendly, clean, and professional, ensuring satisfaction with their work. Overall, American Thermal Window Products delivers excellent service, quality products, and reliable results.
If you are looking for window replacement you need not look any further! I live in a townhome development, and American Thermal Window Products did our windows. I have never worked with a company that was so professional and accommodating. They first came with samples and there was nothing left out of the presentation. Any questions and concerns were answered without hesitation. Representatives from the company made appointments with each homeowner to measure both the inside and outside of the current windows. They scheduled appointments to install the windows based on our availability. They have also contacted us to insure we are happy with the windows, the installation… read full review
Aug 2026
5.0★★★★★
We’ve been doing business with American Thermal for over 20 years having purchased all our windows and doors, including a patio door and screens. We are very satisfied with the workmanship. In addition, we’ve had to have a couple of replacement, including screen door for the patio door. We are satisfied with the work they’ve done.
May 2026
5.0★★★★★
We’ve worked with this company for about 15 years, starting when they replaced most of the windows and siding on our home. Today they came out for a warranty-related window replacement, and once again the experience was excellent.
The workers were friendly, professional, and very respectful of our home and the area where they were working. The installation was done beautifully, and everything was cleaned up afterward.
The office has always been wonderful to work with as well — responsive, organized, and helpful over the years. We’ve referred several friends and family members to them and will continue to do so. We’re especially grateful they service the Schaumburg… read full review
