About American Thermal Window Products
American Thermal Window Products provides exceptional service and workmanship. Their employees, including Kevyn and others, are friendly, helpful, and professional. The company installs high-quality products, such as doors and windows, and completes jobs on time. While not the cheapest option, American Thermal offers fair prices and provides excellent value. They listen to customers' requests and make recommendations to save money. The business is family-owned and highly recommended by previous customers, including realtors and building managers. Customers praise the quality of the windows and the amazing installation team, noting that the entire experience from order to installation is flawless. The staff, including Kelly Atkins, is helpful and professional, guiding customers through choosing products and scheduling appointments that fit busy calendars. The installers are prompt, friendly, clean, and professional, ensuring satisfaction with their work. Overall, American Thermal Window Products delivers excellent service, quality products, and reliable results.
Windows are very good quality and installation team was amazing. Only negative is we were told the trim would be all white and scratch proof which it absolutely is not as it scratched on the first day.
Installation and product were perfect. We have used this company before and will continue to use them. Their products are quality and their installation teams are top-notch and polite! The entire experience from ordering to installation was flawless!
First off, Kelly Atkins was very helpful. She guided us through the confusing process of choosing quality products while remaining financially responsible. She was also stellar in the scheduling process, fitting in the appt’s with our own busy calendar. The estimate technician took their time, addressed possible issues while also explaining in detail the work.
The installers were prompt, friendly, clean and professional. We are very happy with the work.