Reviews for Helsel-Jepperson Electrical Inc
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Monday: 6:30AM - 5PM
Tuesday: 6:30AM - 5PM
Wednesday: 6:30AM - 5PM
Thursday: 6:30AM - 5PM
Friday: 6:30AM - 5PM
Saturday: 8AM - 1PM
Sunday: Closed
Tips
parking: lot offers same-day delivery accepts credit cards
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I made the mistake of buying a new lighting fixture online from another company. When we were finally ready to install, we discovered that although it was advertised as being compatible for sloped ceilings, it didn’t include the proper part for doing so. Desperate to get the fixture installed, I came to Helsel-Jepperson. The customer service was fantastic. I don’t know where he got it from, but the person (one of the owners I think) located the part for me. I was prepared to pay a ridiculous sum, but the cost was way below what I expected. I felt like I had walked back in time to when customer service really came first and helping people find a way to get...read full review
This is a very good electrical supply store. Two things really make this place stand out: first, the staff is very helpful and not bothered by a small order, and two the store is available for retail customers. There are many electrical suppliers out there, but most only work wholesale with contractors ... which leaves us do-it-yourself/retail customers shut out. We can't buy 100 of each thing we need, and sometimes we need something special. I was fixing the piezo-electric starter on a stove unit, and easily found the problem ... a wire had pulled out of the disconnect. Now you can go to one of the big-box stores (Home Depot, Menards, Lowes) to find a disconnect, but they really cater to the middle of the road products, not the specialty stuff. I got some disconnects there, but they were too wide (see picture) ... I needed a mini-disconnect. After calling around to a number of places and finding they really only dealt with wholesale/contractor business, I found Helsel-Jepperson (HJ) out in Chicago Heights on Halsted. I brought my too-wide disconnect in and said I needed a narrower one - unlike the big-box stores that had only one size, HJ had two in stock that were narrower. So long story short, if you have an electrical part need and cannot find it at the big-box stores, HJ should be your next call. My part only cost 34 cents, but they didn't act like I was a bother. I bought ten so I don't have to return, and was really impressed with the staff and service. Highly recommended.
I was referred here by my local hardware store because I needed a special sized bulb for my bathroom fixture. The counter staff at Helsel-Jepperson are knowledgeable, fast, and very fun with great sense of humor. The prices are fair too. They are my go to electrical and lighting place.