About ELEMENT SERVICES
ELEMENT SERVICES is a locally owned and operated business providing expert HVAC repairs, maintenance, and installations in Chatham, Petersburg, and surrounding areas. Known for their commitment to customer satisfaction, they aim to build long-term relationships with clients by offering personal and neighborly support. Customers appreciate the fast response times, even during after hours or weekends, ensuring comfort during heating and cooling emergencies. Reviews highlight the professionalism and promptness of the technicians. One customer praised the quick assessment and repair of an air conditioning issue, stating the technician had it running in no time. Another couple expressed their satisfaction with the company's affordable and efficient service, having used ELEMENT SERVICES for several years. They noted the pleasant demeanor of the crew and their ability to handle both maintenance and installation of HVAC systems seamlessly. Overall, ELEMENT SERVICES is recommended for anyone seeking reliable and excellent HVAC service.
Best service ever! Came home to find that our furnace had stopped working. Called Element Services at 12:30 in the afternoon. The technician was at my house within 10 minutes, diagnosed the issue, ordered and picked up the appropriate part at a local parts supplier, installed the part, and had the furnace up and running by 1:30 p.m. We have definitely found our new HVAC company! Thank you for the prompt and professional service.
We've been using Element for several years now for furnace and AC checks and have been happy with their scheduling, promptness, and price.
In December 2024, water was leaking from our centralized HVAC unit so we had a technician come out. He was knowledgeable and tried to get us through the holidays with a repair. He fully informed us of the status of our unit, our options, and what the pros and cons were for each option. The repair held for a few days, but then failed through no fault of the technician's. We ended up having to have our furnace replaced 2 days before Christmas but they had the furnace in stock and the installers were wonderful - in and out in 4...read full review
Matt arrived on time to do a annual service call on our A/C unit. Very polite and professional. We have used Element since moving to Chatham three years ago. Highly recommend this company. Steve