CIT Trucks - Champaign, IL

Jan 2024

What can I say about this place? Well, they have been great to me for the last 15+ years. Not every repair has gone smoothly!But they have kept me informed when a part is being delayed and an issue has arisen during a repair. Troy,Wade,Patrick,Jeremy in parts are awesome!Jerry B,Jim,William,Josh are great out in the shop as well!

Jul 2023

Gave 4 stars because the shop workers are great and fast at what they do with repairs awesome.. they missed the fifth star do to the woman who works in service where you check in about repair, her way are different when you are darker then others bad vibes comes from her. But if you are the same color is her up beat and happy joy to talk to, I seen it with my own two eyes and that's bad.. heavy size woman with a bad leg or knee got a funny walk.. she needs to work on people skills all people no color. Just rude

Dec 2022

My truck went into limp mode and I 5mph crept to this location. I alerted that I needed help getting the truck out of limp mode.I was met with zero help. The guy told me he wasn’t going to help and they were booked until Thursday next week.The guy wouldn’t let me sign in or let me tell him our company is contracted with CTI. we bought them at the Chicago location service manager said I guess you’re just stuck.I had to limp away and am still sitting at a truck stop watching this location be open yet not willing to help one of its loyal customers.UPDATEMonday morning the Service Mgr found me at the truck stop up the road! He offered to take my limp truck to his shop...read full review