Ability has been out 4 times and my hoods are still not clean. They now refuse to come back and finish the unfinished job so I can pass my building inspection.
I have lost between $35-40k in lost revenue due to delayed opening.
They left the vent fan off of one of the ducts on the roof. They left a brand new 12 qt cambro in the drop ceiling. They left grease all over newly installed light fixtures and ceiling tiles, as well as all over the outside of the hoods. They also used house knives, presumably for cleaning the grease. Why is a hood cleaning company using the equipment from a kitchen to do their job?
Had them clean our restaurants fume hood for 5 years and never once cleaned it properly. Took them 5 years to tell us we needed a hinge kit installed and that's why they were able to clean it properly. 5 years of improper cleaning all while still charging us and telling us it was getting clean. Fire inspection had to tell us to go somewhere else. Then the owner got mad at me for calling him out on it.
Ability has been out 4 times and my hoods are still not clean. They now refuse to come back and finish the unfinished job so I can pass my building inspection.
I have lost between $35-40k in lost revenue due to delayed opening.
They left the vent fan off of one of the ducts on the roof. They left a brand new 12 qt cambro in the drop ceiling. They left grease all over newly installed light fixtures and ceiling tiles, as well as all over the outside of the hoods. They also used house knives, presumably for cleaning the grease. Why is a hood cleaning company using the equipment from a kitchen to do their job?
If I... read full review
Had them clean our restaurants fume hood for 5 years and never once cleaned it properly. Took them 5 years to tell us we needed a hinge kit installed and that's why they were able to clean it properly. 5 years of improper cleaning all while still charging us and telling us it was getting clean. Fire inspection had to tell us to go somewhere else. Then the owner got mad at me for calling him out on it.
Great crew did a wonderful job!