About Jacobs Air Conditioning & Heating
Jacobs Air Conditioning & Heating is an HVAC company serving the Carbondale, IL area. They specialize in both heating and cooling systems, including gas furnaces, heat pumps, and air conditioning units. Customers praise the company for its prompt service, thorough diagnostics, and high-quality workmanship. The owner, Jim Jacobs, is known for his expertise and willingness to go the extra mile. The company provides comprehensive estimates that include all necessary work, such as adding intake ventilation. They are also transparent in explaining system failures, repair options, and the benefits of new systems, including potential tax credits. Customers have praised the team for their quick, helpful, and knowledgeable service, often completing installations weeks earlier than expected. The staff is noted for their professionalism, kindness, and ability to explain everything clearly, ensuring customer satisfaction. They leave no mess behind and are highly recommended for their workmanship and quality products. Jacobs Air Conditioning & Heating continues to be a trusted choice for HVAC services in the area.
Finally replaced our 28 year old unit with a new Amana ac/heat pump. Jim, Eli and Nick were all very professional, nice and did a fantastic job in every aspect of the job. Our old unit was moved out and the new one fully in and operational in just over a days work. It was a big job and I'm amazed at how fast they did it and how great the quality of work is! They turned our old air intake in the hallway to new attic access which looks really good. The new unit also comes with a 10 year warranty! 100% would recommend!
Great team of people. Trustworthy. Have been taking care of my home and business for years. When something goes wrong, they take care of it right away. I'm on their annual plan, so they check twice a year. They only recommend what is needed and never more. The peace of mind is worth it!
Thank you Jacobs! Eli and Alfredo have been quick, helpful, and very knowledgeable. So glad we called and have decided to purchase a new system with them. Already, we feel confident in their work and dedication to our comfort!
Edit: Update! The new system is in, weeks earlier than anticipated! Eli led the install and the team, Alfredo and Jim, assisted to finish up before the hot holiday weekend. We cannot say enough about the competence, professionalism, and kindness of the entire team. We appreciate the time taken to explain everything and ensure we were happy with the product and service. Absolutely recommend!