About Jacobs Mechanical Services & Towing
Jacobs Mechanical Services & Towing is a trusted business in the Brookport, IL area providing mechanical repair and towing services since 1998. They offer 24/7 availability for towing, lockouts, and reliable repairs. Jacobs Mechanical Services & Towing prioritizes honesty and respect, treating every vehicle with care. Customers praise their excellent communication, fast and efficient service, and fair pricing. They are known for diagnosing issues accurately and providing clear explanations of repairs and costs. The team at Jacobs Mechanical Services & Towing is dedicated to exceeding customer expectations and building strong relationships within the community. They have earned a reputation for providing quality work and have become a preferred choice for both local residents and traveling professionals.
I don’t normally post a review of a company but I couldn’t pass this one up without saying something great! I originally was referred to Jacobs Mechanical Service by family members that have said nothing but great things. I brought my car in for one issue and while servicing that issue, they found something another shop had failed to replace. Mickey called and kept me updated with the timing and delivery of the new parts and assured me the car would be good to go when he got done with it. The customer service and pricing is top notch! I’ve got another vehicle getting ready to make the trip to his shop as well! They’ll have as much of my business as they want....read full review
My car was towed and it is the only possession I have. The owner waived every fee he could to help me get my car back. Gave me a hug a said he would pray for me. Most people view towing companies (like so many in Paducah and especially metropolis) as money hungry vultures.
Not Jacobs. They are good people. Other tow shops could learn a thing or two from this business. They bring back the people factor in a business that has forgotten word of mouth means a lot . They were a God send and I'm lucky to have had such decent people in a bad situation. I recommend Jacobs towing to anyone that needs their vehicle towed.
You won't be disappointed.
Within 24hrs of my car breaking down, they had it towed, diagnostic ran, part ordered, and repaired. Communication was great and straight forward on what needed to be done and pricing. I will be recommending Jacob's to everybody that needs a Mechanic.