EDIT: Bri has left this salon and the owner herself is wonderful. She has done as much as she can to remedy the situation despite doing nothing wrong herself. You can tell she cares about making things right. One to four stars for her customer service alone.
I really wanted to like this place but the customer service deserves 0 stars. I decided to cut my hair after having extensions. They said they would hold onto my extensions for me and when I was ready for them again they would be there. This past February I messaged Bri asking if she could mail them to me since I lived an hour and a half away and was going to see someone closer to my house. She... read full review
April 2025
She is truly one of a kind, and I feel so lucky to have found her. From the moment I sat in her chair, I could tell she genuinely cares about her clients—not just about how their hair looks, but how they feel when they leave. She takes the time to really listen, and somehow always knows exactly what I need, even when I don’t. Her talent is undeniable, but it’s her kindness, warmth, and attention to detail that make every appointment feel special. I always walk out feeling more confident, more myself, and so grateful for her. She’s not just my stylist—she’s someone I completely trust and genuinely look forward to seeing every time.
EDIT: Bri has left this salon and the owner herself is wonderful. She has done as much as she can to remedy the situation despite doing nothing wrong herself. You can tell she cares about making things right. One to four stars for her customer service alone.
I really wanted to like this place but the customer service deserves 0 stars. I decided to cut my hair after having extensions. They said they would hold onto my extensions for me and when I was ready for them again they would be there. This past February I messaged Bri asking if she could mail them to me since I lived an hour and a half away and was going to see someone closer to my house. She... read full review
She is truly one of a kind, and I feel so lucky to have found her. From the moment I sat in her chair, I could tell she genuinely cares about her clients—not just about how their hair looks, but how they feel when they leave. She takes the time to really listen, and somehow always knows exactly what I need, even when I don’t. Her talent is undeniable, but it’s her kindness, warmth, and attention to detail that make every appointment feel special. I always walk out feeling more confident, more myself, and so grateful for her. She’s not just my stylist—she’s someone I completely trust and genuinely look forward to seeing every time.