About Alro Steel, Bolingbrook
Alro Steel is known for its efficient and professional service. Many customers appreciate the friendly staff who go out of their way to assist, even accommodating early arrivals for unloading. One customer noted a quick unloading process, although some mentioned that it can take time to check in, especially if arriving before the appointment. Overnight parking is available, but visitors should be prepared for early check-ins, as staff may wake them up at 5 AM, regardless of their scheduled appointment time. While most experiences highlight the courteous service and prompt unloading, there are some cautions regarding traffic when leaving the facility, particularly when making left turns at busy intersections. Customers have also praised the accuracy of orders, particularly for custom sheet metal, and the professionalism of the sales team. Overall, Alro Steel is recommended for its reliable service and dedicated staff, though visitors should be mindful of the facility's early morning procedures.
So I had a 0530 appointment and arrived around 1400 THE DAY before to deliver a load I picked up out of Alabama. I was told receiving hours were over at 1230 but was also told to talk to this 1 guy that was still at the facility to see if he’d unload me. I was empty within 2 hours and 1 hour of that was untarping and getting my equipment together. Awesome people.
This place was great. I arrived a day early, at 1pm. This was the first of 4 stops, so a partial load. They unloaded me. Overnight parking is allowed.
Like another reviewer mentioned, someone will come out at 5am to check you in. Be ready.
When you leave, going to the main intersection. That road is busy. Making a left turn is darn near impossible. Traffic wizzes down that road, be careful pulling out.
GPS also shows a 5 ton weight limit. Disregard that. Nothing there with any limits.
ordered a piece of sheet metal cut and bent for a project. I got exactly what I needed!!! Spoke with Jeff from sales to help enter my order. Pick up time and date were accurate, polite and professional service when I picked up. Thank you Jeff and Justin for the awesome customer service