About PRO Air Heating, Cooling & Electrical
PRO Air Heating, Cooling & Electrical provides quality HVAC services in Central Illinois. Their team, including electricians, delivers top-notch installation, repair, and maintenance services for air conditioning, heating, and furnaces. Customers consistently praise the company's excellent administration, scheduling, and reminders. Technicians are described as friendly, knowledgeable, and courteous, with a focus on thorough explanations and clean work. They have been efficient and polite, checking the entire system and correcting any deficiencies. Customers have experienced quick response times, often with service appointments scheduled promptly, even during extremely hot days. Many have noted the technicians' professionalism and their ability to address questions and concerns without pressure to purchase unnecessary services. Pro Air installed a new AC and furnace, and customers appreciate the smooth installation process. Overall, PRO Air is a reliable choice for all HVAC needs, with a strong commitment to customer satisfaction and consistent quality of service.
They addressed my multiple furnace needs through excellent customer service, methodological troubleshooting and analysis, and communicating status. They always impress and successfully repair my issue. Thank you.
ProAir came out to do the yearly inspection of the furnace. The technician was right on time and started the inspection. He found a problem but did the entire inspection and then showed me a picture of the leak. He said he would turn his findings into the office and they would contact me when they had the parts so it could be replaced and fixed. I trust they will be back soon to do the work. Great company and great employees. Cyndy D P.S. I prepaid for this maintenance service last summer when they inspected the AC.
Pro Air sent a technician out exactly when they said they would. He (Nixon) was terrific. He checked out the problem and resolved it and explained what he thought the initial issue was. He offered possible solutions and gave thorough explanations. He was personable, polite, very helpful and very courteous. After this experience I would not (and will not) hesitate to use Pro Air again in the future.