Mike Williams Plumbing, Heating, Air Conditioning & Sewer is a well-established company that has been in business since 1976. They specialize in a wide range of services, including plumbing, sewers, heating, and cooling. Their technicians are highly skilled and provide excellent customer service. Customers appreciate their transparency, expertise, and willingness to go the extra mile. Recently, many have praised the politeness and thoroughness of the team, including Ryan, Dan, and Cole, who serviced air conditioners and were noted for their clear explanations. The company aims to provide better lives for their customers and coworkers, ensuring that their homes are safer and cleaner. With a reputation for trust and reliable service, Mike Williams Plumbing, Heating, Air Conditioning & Sewer is a company that customers can rely on for their home maintenance and repair needs. Customers have expressed their satisfaction with the prompt service and the friendly demeanor of the technicians, making it a preferred choice for many.
Our basement flooded. One of our our two sump pumps failed. We had Dustin from Mike Williams Plumbing come to evaluate and put in a new sump pump and check valve. He installed it in in very good time, he was excellent to work with, he’s a good communicator and a hard worker. Very happy and highly recommend recommended.
Jason did a thorough job checking the system and finding the issue quickly. Access up and working again in just a few minutes. Also Jason’s communication skills are excellent and show a real concern for the customer.
My window was 8am-9am. My technician did not show during the window. No call. No text. After an additional 60 minutes of waiting, I followed up with MW, and was told there was a scheduling change, but I was up next. A technician arrived sometime around 2pm.
Things happen. I understand not all scheduling windows can be adhered to, but I was disappointed by the lack of communication when the technician was unable to keep my window. I had to do the following up. I must have responded to 5 different confirmation notices from them, the least they can do is be proactive and keep me informed when they are unable to keep their window.
When the technician arrived, (Ryan) he… read full review
1210 South Main Street, Bloomington, IL 61701
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