The Schaumburg/Hoffman communication is lacking. If I ask if I will be billed prior to my retirement date several months from now and you say yes no problem, then bill me days after retirement date using my wife's less coverage insurance...then say when asked..oh they gave you bad information...1) then why are they answering questions 2) too bad isn't the answer, giving accurate information upfront would be helpful and maybe if the doctor knew a little about a machine that he believes you need would be helpful...Thanks for nothing. There is a reason their reviews are so low.
Arvydas B.
Sep 2024
Duly Health and Care's customer service and communication are lacking (Tinley Park, IL location and central scheduling). Very bad experience. Not recommend to anyone.
Patricia Oucinde
Jun 2024
Always excellent doctors here!!!!
Quinn McAnally
Jun 2024
The staff was friendly and seemed knowledgeable. I was there late in the day on a holiday, so they did seem somewhat rushed.
Gretchen Patti
Jun 2024
Prompt, courteous, friendly staff. Clean, bright, comfortable office. Medical people were knowledgeable and took time to explain everything. Great experience altogether.
Patti Kramer
May 2024
Wait was around an hour even though they didn't appear busy. Otherwise good.
Len Stoia
May 2024
Didn’t wait long, as I had an appointment for Immediate Care. Was treated with respect and understanding, and after a CT scan, doctor took the time to show me the actual images onscreen. I appreciated that.
Maria S Cordoba
May 2024
Front desk and personal super rude! No manners at all! Please get people who really care!!!!!!!!RUDE! RUDE! RUDE!!!
Yaroslav Pyrih
May 2024
There are no questions to the doctor, but they lie to people who self pay. When I stepped in to the office I asked them right away how much it cost for self paying patients, they told me a total for the visit and said it could be some extra if doctor decides to do some laboratory tests. In the end, I didn't have any additional tests and paid my total amount in full at the front desk. After a few weeks I received a surprise from "Duly" with another amount that I have to pay.
Vanja Kapetina
Mar 2024
thank you Dr. Gimbel, Darren and Staff!!Best ICC in town
Bob K.
The Schaumburg/Hoffman communication is lacking. If I ask if I will be billed prior to my retirement date several months from now and you say yes no problem, then bill me days after retirement date using my wife's less coverage insurance...then say when asked..oh they gave you bad information...1) then why are they answering questions 2) too bad isn't the answer, giving accurate information upfront would be helpful and maybe if the doctor knew a little about a machine that he believes you need would be helpful...Thanks for nothing. There is a reason their reviews are so low.
Arvydas B.
Duly Health and Care's customer service and communication are lacking (Tinley Park, IL location and central scheduling). Very bad experience. Not recommend to anyone.
Patricia Oucinde
Always excellent doctors here!!!!
Quinn McAnally
The staff was friendly and seemed knowledgeable. I was there late in the day on a holiday, so they did seem somewhat rushed.
Gretchen Patti
Prompt, courteous, friendly staff. Clean, bright, comfortable office. Medical people were knowledgeable and took time to explain everything. Great experience altogether.
Patti Kramer
Wait was around an hour even though they didn't appear busy. Otherwise good.
Len Stoia
Didn’t wait long, as I had an appointment for Immediate Care. Was treated with respect and understanding, and after a CT scan, doctor took the time to show me the actual images onscreen. I appreciated that.
Maria S Cordoba
Front desk and personal super rude! No manners at all! Please get people who really care!!!!!!!!RUDE! RUDE! RUDE!!!
Yaroslav Pyrih
There are no questions to the doctor, but they lie to people who self pay. When I stepped in to the office I asked them right away how much it cost for self paying patients, they told me a total for the visit and said it could be some extra if doctor decides to do some laboratory tests. In the end, I didn't have any additional tests and paid my total amount in full at the front desk. After a few weeks I received a surprise from "Duly" with another amount that I have to pay.
Vanja Kapetina
thank you Dr. Gimbel, Darren and Staff!!Best ICC in town