Sep 2025
The wife and I went yesterday to schedule an appointment for a later date . They explained they had openings at that time and fit us in for a test. And wow such great customer service when fitting for eye glasses
Lake Street Optical is a well-established business with friendly staff. The front desk lady is welcoming and speaks Spanish for non-English speakers. The doctor is always nice, and appointments are completed quickly. However, the business may benefit from a thorough cleaning to improve its appearance. Long-term customers have received good service, but some have experienced difficulty reaching the office by phone for appointments.
The wife and I went yesterday to schedule an appointment for a later date . They explained they had openings at that time and fit us in for a test. And wow such great customer service when fitting for eye glasses
It’s been twice now that I’ve shown up at business hours with them being closed early. Hours of operation are not true to what is displayed on the door or online. To top it off, the glasses ordered came in wrong which now I have to wait longer for them….
The lady at the front desk was very kind and welcoming, and she speaks Spanish for those who don't literally know any English she is the sweetest person. They get you in and out quickly. I have been going here for years and love it 100/10. The doctor is also always nice.

1036 North Lake Street, Aurora, IL 60506
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