About U.S. Water Heating Solutions
U.S. Water Heating Solutions is a trusted service company that specializes in hot water and boiler needs for both residential and commercial clients. Their factory certified technicians provide repairs, maintenance, and installations with a focus on fast and efficient service. Customers often praise the professionalism and expertise of their staff, who deliver prompt and effective service. Customers appreciate the courteous attitude of the team, as well as their ability to diagnose and resolve issues quickly. Even in tough conditions, such as bad weather, the team makes sure to provide timely service. Reviews mention how helpful and thorough the technicians are, with one technician going above and beyond to explain everything. The customer service team is also highly professional and courteous, diagnosing problems quickly and replacing parts efficiently. Jason did a great job. He was efficient, careful and clean. He explained everything I needed to know about our new unit very clearly. Everyone at US Water Heating was patient and helpful. The technician, Ryan, was kind, respectful, clean, informative and helpful. He changed an element, helped adjust a softener and diagnosed a weak breaker. The technician was very polite and courteous. He came when he said he would and had the repair fixed within minutes. U.S. Water Heating Solutions is highly recommended for anyone needing hot water system assistance.
I am a tenant having issues with my new water heater tripping the breaker. Of course over a holiday weekend. On the bright side it was under warranty. I was given a 4 hour window for arrival and received a call at the beginning of the window. WIN! The technician, Ryan, was kind, respectful, clean, informative and helpful. I have extremely hard water, 47! IYKYK, he changed an element, helped me adjust my softner and diagnosed a weak breaker. He would have changed the breaker but the replacement has to be ordered. AND he took my old water heater for a very minimal fee. He made the appointment EASY not stressful at all!! Service and knowledge matter. Thank you!
The technician was very polite and courteous. He came when he said he would and had the repair fixed within minutes.
Even though I gave this 4 stars I did have a terrible time getting through to the Rheem company to activate my warranty. I was without hot water for 10 days because you have to sit on hold forever and I was having a terrible time trying to get through.
Jason did a great job. He was efficient, careful and clean. He explained everything I needed to know about our new unit very clearly. Everyone at US Water Heating was patient and helpful. I am very glad I called US Water Heating to replace our old water heater.