Reviews for MyRehab at Lutheran Home
Write a reviewHours
Monday: 8AM - 8PM
Tuesday: 8AM - 8PM
Wednesday: 8AM - 8PM
Thursday: 8AM - 8PM
Friday: 8AM - 8PM
Saturday: 8AM - 8PM
Sunday: 8AM - 8PM
Tips
parking: lot accepts insurance by appointment only
Ratings
Google: 2.3/5MyRehab at Lutheran Home
800 W Oakton St, Arlington Heights
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This is a horrible place never ever send a love one here. The staff what little there is of them are extremely incompetent, rude and threatening to patients. I had to go there myself to get help for my mother. She was in pain with bowel obstruction and they knew she previously had it, the nurse gave her Tylenol and told her not to contact me again or no one would answer her callsAnother staff member took her alarm away so she couldn't callI insisted on seeing a doctor for my mother and was told one wouldn't be on site for two more days. That's when I made them call an ambulance a real one my mother ended up in the emergency room with bowel obstruction again. If I had...read full review
My grandmother was relocated here after her stint with Covid. They lost her clothes, pill box and glasses. The staff is inattentive. She was supposed to be moved out of the covid unit into a regular room, but we're still waiting on when that's going to happen. So we haven't been able to visit. Can't get a hold of anyone and never get clear answers. My understanding is a rehabilitation center is to assist with the recovery post surgery or illness by doing allowing the patient to move and exercise. She's been sitting in her bed for days. Praying she will be moved soon so we can see her and praying her discharge date is accurate.
Please do not take your loved one here! My mom has been to many rehabs and they have been great! We still bring gifts to them all for the great care. Here she was abused! They were rough and mean. One pushed her in her bed and said I do not have time for you, I am busy. When I addressed they assured me that nurse was removed and promised me things would be better. Well the staff came back and said she got them in trouble and that nurse had a day without pay . My mom was so scared they would retaliate and when the social worker asked her she was too scared to tell her. As far as therapy what a joke! None at all! Also, she was in a hospital for a week and here a week because...read full review