About Downes Swimming Pool Co, Inc
Downes Swimming Pool Co, Inc. is known for providing high-quality pool installation and excellent customer service. Customers are very happy with their new pools, praising the attention to detail and the quality of work. The team is friendly, knowledgeable, and responsive, with project managers and staff always available to answer questions and ensure the process runs smoothly. The installation crew works hard and delivers a top-notch product, while staff like Zach are patient and helpful, especially for first-time pool owners. Customers appreciate the honest and responsive service, as well as the follow-up and maintenance support. Overall, Downes offers a great experience from project conception to completion, making sure every step is handled professionally. Many customers would choose Downes again and recommend their services to others, highlighting their focus on quality, attention to detail, and ongoing support.
We’ve been using Downes Swimming Pool Company for many years to service our indoor pool, and they have consistently provided excellent service. They are prompt, reliable, stay on schedule, and their technicians are always respectful and courteous.
Today we had an exceptional experience with one of their technicians who went above and beyond. He took the time to make sure we were using the correct chemicals for our pool and performed a thorough inspection of our mechanical equipment. He also identified chemical issues that may have triggered an allergic reaction for a family member while using the pool, which we are incredibly grateful for.
We truly appreciate...read full review
Mike, Brian, Zach and all the crew at Downes Pool did an amazing job. Mike came out and helped us design and build our dream pool, Brian took it over from there and had the pool dug, steel frame work, cement, plaster, and all the equipment done in 2 months. The job they did was amazing, everything works perfectly as it should, they helped us get the salt levels perfect and we have little maintenance due to the system they installed. I would highly recommend Downes Pool to anyone looking to build a pool. Thank you to all of you!
Mike Downes and his team always do a great job and if there is any problem they try very hard to correct it as quickly as possible. This is a very professional outfit with quality employees and state of the art equipment. Corners are not cut with this company. I've been a customer for more than 10 years.