About Strobel Custom Heating and Air LLC
Reviews for Strobel Custom Heating and Air LLC
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Strobel Custom Heating and Air LLC is a local, family-owned HVAC contractor serving St. Maries, Harrison Idaho, and Kootenai County. They are dedicated to meeting the heating and cooling needs of their customers, ensuring comfort in any temperature situation. The company guarantees 100% customer satisfaction for any service or installation, standing behind their employees and work. Their team, including owner Jason and his son Red, has shown strong commitment and professionalism. Customers have praised their quick, friendly, and professional service, especially during urgent situations. For example, during a heatwave, they responded rapidly to fix an AC problem, even with an older system from 2004, and got the unit running in one trip. They also provided a quote with options for furnace and AC, and once a decision was made, they ordered and installed the furnace within 10 days with a very professional team. Additionally, Strobel Custom Heating and Air LLC is known for their honesty. When a customer’s AC was not working properly, a large local company quoted high repair and replacement costs. Strobel technicians identified that the furnace motor was failing, not the AC unit, saving the customer thousands of dollars. Overall, they are highly recommended for their outstanding customer service, quick response, and professional expertise.
Travis and his partner did a great job and got us back and running!
They did a thorough job servicing our A/C system.
Very satisfied with Strobel Custom Heating and Air. Appointment service sent out reminders and updates prior to visit. Technician (David) was courteous, on-time, and completed the inspection and cleaning service within a couple of hours. Remaining in-depth technical problems were forwarded to the owner, who visited two days later and solved most of them, also taking the time to educate us on items we could self perform to protect and improve our system. The invoice charges were clear to understand and reasonable, especially given the follow up efforts to ensure we were satisfied with the service. Highly recommended, we’ll call them again.