Northwest Family Medicine

Jul 2025

Very nice, Dr. Is thorough, they have financial help, wait is like any other, it depens, appointments, how busy, I was a walk in there happened to be two emergency patients come through, but I think considering that my wait wasn't too bad when I did get in back things went fast, I would go agsin

Dec 2024

When you can get appointment, you are treated well. However making and keeping the appointment is not so good. Twice I made wellness check appointments and both times I was called to say the appointment had to be changed. I made arrangements for both appointments at work. The first appointment was canceled as I was getting ready to leave work. I was told the provider had a migraine. I understand people get ill. However, the next appointment could not be made for four more weeks. My second appointment was canceled because of a scheduling conflict. I was scheduled for 3:40 and the provider leaves at 4:00.
It seems to me that the provider could stay an extra few minutes...read full review

May 2024

Care would improve if the office had an online patient portal, and offered written instructions after visits. All instructions are given verbally, and I have difficulty with my memory so it gets VERY confusing. Also, I'm constantly playing phone tag trying to schedule appointments or get answers to questions; once I DO get someone and not an answering service, appointments are out two to three months. I've experienced staff be a bit aggressive or impatient; I understand I may be slow at times, but a little patience and understanding would be helpful. I don't feel like care is personal; it may be that they are understaffed. I also was not given any resources to better...read full review