Reviews

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  • willhinrichs
    May 2026

    Sheli made everything so easy. She went the extra mile to make sure things went smooth. She’s extremely kind and very easy to talk to, which makes the whole process better. Sheli keeps you up to date where you are in the process and what to expect. By far our best experience with a refinance.

  • Traviss
    Apr 2026

    We recently worked with John VanOrden at American Pacific Mortgage and couldn’t be happier with the entire experience. From the very first conversation, John was incredibly knowledgeable, responsive, and genuinely invested in helping us achieve our homeownership goals.
    What really stood out was how helpful the whole team was — they handled everything for us, including all the paperwork and documentation, even though we weren’t using a realtor. John and his team walked us through every step, answered all our questions (no matter how small), and made what can be a stressful process feel smooth and stress-free. They were proactive, communicated clearly, and always had our best interests in mind.
    Thanks to their expertise and dedication, we were able to close on our new home without any major headaches. If you’re looking for a mortgage lender who truly cares and delivers exceptional service, look no further than John VanOrden at American Pacific Mortgage. We’ll definitely be referring friends and family to them!

  • Crystal Alvarado
    Apr 2026

    Dale and his team were phenomenal! I Couldn't have asked for a better team, it was my first time buying a home and he and Alexa made this a breeze any little bump we hit they were right there to see me through! I highly recommend Dale trust me when I say he was amazing very professional, polite and made sure I was aware of every and any little change there was this guy really does his job good and he is so polite to work with.

  • Jordan Green
    Apr 2026

    John did an amazing job. He helped us navigate a tricky situation, explained all the options and helped us move forward through every step. I would highly recommend APM.

  • Rykker Larson
    Nov 2025

    Extremely easy to work with and very knowledgeable about what we needed!!! Absolutely would recommend to anyone at anytime! Thank you so much! Made the process very painless!

  • Martin Coon
    Oct 2025

    Sheli was so wonderful to work with! She was always on top of everything! She never left a message unread and never left questions unanswered!

  • Sara Horton
    Sep 2025

    Such a helpful, friendly, and efficient team. They answered all of our many questions, kept us updated each step of the way, and gave us access to countless resources for whatever we might need as homeowners in the future!

  • racefast64
    Jul 2025

    Dale was very patient and attentive. Being proactive and making sure time sensitive documents were addressed really helped.

  • Shirleen Dill
    Jun 2025

    Working with John was great. Even with ask of the craziness that happened between offer and closing he was there to guide us every step of the way. Would definitely recommend John at APM

  • Kaden Godfrey
    Jun 2025

    Great people who pretty much did all the work for me! Highly recommend John VanOrden as a loan officer as well!

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American Pacific Mortgage (NMLS #1061736)

755 N Main St Suite A, Pocatello

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Hours

Monday: 9AM - 5PMTuesday: 9AM - 5PMWednesday: 9AM - 5PMThursday: 9AM - 5PMFriday: 9AM - 5PMSaturday: ClosedSunday: Closed