JCPenney Salon

Oct 2022

Takkiah has gone above and beyond with Olaplex treatments getting my hair in a good place after having cancer twice. Very appreciative to her for getting my hair so healthy. I really liked the fact that she asked questions about how I took care of my hair over the years so she could come up with the best plan for me. Lindsay thank you for helping me order product when I needed to get a specific kind after the bottle cap came undone and it dumped all over in my suitcase after a trip #forvergratefultoyoubothServices: Hairstyling

Mar 2020

This is specifically for the Photography side- Huge shout out to Kenny and Chanielle who were our photographers today. My 3-year old son was in a particular mood and really didn't want to take any pictures. No matter how hard we tried, he wouldn't stop crying. Kenny suggested that we take a break and come back later. We did...and stopped by the toy aisle on the way. Even though Buzz Lightyear ending up making an appearance in our pictures, my son came back happy and laughing at Chanielle's silly antics. We really appreciate their patience and understanding in a frustrating situation, it really makes all of the difference in an experience like this! thank you!

Oct 2019

We ordered some boots for my wife online and they didn't zip up all the way so we had to return them. We were greeted and directed to returns immediately upon entering. Staff was friendly and quick. I think we spent more time in the line (there was only 1 person ahead of us) than we did explaining and returning the boots. They even took the box we brought them in off of our hands to recycle. Great experience!