Tips & Reviews for Massage Envy

specialties: anxiety & stress, fibromyalgia, reflexology, fibrositis, tension price range: average by appointment only accepts credit cards private lot parking bike parking accepts insurance holly massage

  • Nov 2021

    It is impossible to book any appointment at any location, ever. I have tried for months, and they never have any openings for any times. I have tried to refund the appointments I already paid for (as a gift), that I literally cannot use, and they also refuse. I cannot even comment on the quality of the massages, it's literally impossible to book them. Very frustrating.

  • Oct 2021

    I subscribed to the monthly membership only to find that scheduling availability was extremely limited and I could rarely book a time that worked. I waited out my 12 months and tried to cancel with 6 massages left in my package. They gave me 3 months to book all 6 of those but when I tried to schedule their first availability was 2 months out.My husband is going through the exact same issue. Do NOT sign up for the membership. They do not have the schedule availability to support the number of members that they have.

  • Sep 2021

    Massage Envy is operating a dishonest business collecting subscriptions, and selling gift cards for services they cannot schedule. I received a gift card from my wife for our 15 year anniversary, and for the last month I have tried to schedule an appointment. There is nothing available during the day, evenings, or weekends! The personnel will tell you there is nothing they can do, and provide a member services email. Don't waste your time emailing for a resolution, the general manager Lori Eastman will offer no refund or suitable resolution. I will be reporting this to the Idaho Division of Occupational and Professional Licenses.

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Hours

Monday: 8AM - 10PMTuesday: 8AM - 10PMWednesday: 8AM - 10PMThursday: 8AM - 10PMFriday: 8AM - 10PMSaturday: 8AM - 10PMSunday: 8AM - 8PM