Aug 2023
Amazed they are still in business. When ordering Lake was our sales person. He told us the carpet may be delayed for a few weeks because of the factory and shipping and gave us a worse case senerio date of July 14th about 6 weeks. It took 4 days for the rep to return a message with cost and availability. Isn't that the first question anybody asks? According to Lake the factory would run the carpet and expidited shipping would get it there in time for scheduled install. Factory forgot to order the correct yarn. Original delivery date was July 14th which was suppose to be worse case senerio. New delivery date July 20th, this was second backorder. Here's the thing that really… read full review
