Coast to Coast Carports, Inc.

bought 2 buildings with a extra door and had installation defects that were documented and still after a year have not been resolved. contacted the company several times and was told they would send someone still have not come to make repairs.

Beware!!! If you need drawings from this group the engineering firm they use takes over 8 weeks to get them to you. YOU MAKE THE SAME BASIC BUILDING OVER AND OVER AGAIN. HOW can this take 10 weeks to get a standard 30x50 building drawn up?

Real dishonest company listed price in the websites is not the real price when you call up to order one. Realprice is 1600.00 more than the website. Hate companies that waste my time. Honor the dam price or put the real cost on your website. Bunch of clowns

Ordered a carport in July of 2023, a year later they still couldn't tell me when it would be delivered. Finally cancelled the order and they refused to refund my deposit. Avoid at all cost. They are thieves.

Bought a Coast to Coast shed 15 years ago. Great experience. I wish I had read reviews before I bought from them again instead of assuming the same level of service. Got a quote easily, purchase deposit was smooth, permitting was a bit slow but not too bad, then problems. They will not let you talk to anyone about install. No communication past someone in Customer Sevice sayinfg "you will be contacted 2-4 days before install". They told me I had to rent a lift because the building was 14'. OK-what is being lifted, people, materials, how big what style? I'm. 40 miles outside town and need.some notice to get this arranged. "You will be contacted 2-4 days before install." 2 weeks? 2 months? 6 months? "You will be contacted 2-4 days before install." They called the day before a holiday weekend for install Tuesday. IInstaller called the day before. Spoke barely enough English to tell me they would be there at 7am. Arrived. Couldn't get their trailer to the site. Only option was to have them dump the parts.and hire my own installer, who got everything to the site with 2 people and a.pickup truck. DO NOT BUY FROM THIS COMPANY. They want your business then don't want you to bother them, just sit and wait and they'll do whatever they want whenever they want to do it.

Placed order over (2) years ago, and I'm still waiting for it. Have called their office so many times and still no response.I will never do business with this company again.

Great product and crews are very hard workers

This company is awful to deal with! They hire 3rd party dealers to bring the business in. I worked with Ashley and she quoted pretty much everything wrong from the cost of the building to the install and rental equipment to the site preparation. When just the incorrect cost was discovered from the finance team at Coast to Coast, I asked for a refund. I was told that was Ashley's commission (the building hasn't even been paid in full or installed) and all sales final. And of course, attempting to contact Ashley directly and I was never responded back to. We were told 2-3 weeks, it took several complaints and FOUR months to get it installed. When the install came, the crew "forgot" their stakes and asked to borrow a few of mine, but they instead used all of mine! Coast to Coast did reimburse that, but despite the proof in writing that I provided to them regarding the significant difference in rental price that I was told to expect to pay for the install crew to set the trusses and hang the metal and the site prep, I was not reimbursed those added expenses, even though initially the claims department said that they would. Instead they said "I don't know why YOUR dealer would have told you this" to which I corrected and stated I didn't hire her, she's not my dealer, she represents your company. Therefore she is a testosterone representation of your company and what she says should be the same as your company. I even suggested that she be charged back for the discrepancies (how else will she learn?!). The install crew was very polite, but they didn't show up for a day and they were drinking on site. So, while this building may be nice and at a discounted price, I strongly caution you from hiring them. It isn't worth the lies, added expense and overall headache you will go through.

DO NOT do business with this company. Research and you'll find they are currently the subject of an Arkansas Attorney General lawsuit for consistently taking large down payments from customers and not delivering product. We are currently in this situation for a carport in Idaho and fighting to get our money back. There are hundreds of similar customer stories. This company is completely unreliable and deceptive.

Let's start with back 15+ yrs. Ago i purchased twice, I was happy with the results. Moving i wanted to duplicate the shelters. Contacting them with precise specific requests for price quotes. I was quoted price for correct size but not style i asked for. Quotes started for the most expensive. By the 3rd quote i got what i asked for. Quoted a lead time of 1-3 weeks, not really believing this I asked Several time about this. After 3 months i started asking "When". Finally 2 mo. and multiple calls later. Without any apologies or compensation for the delay. 20% was required when ordering now 50% was required to schedule an install, not a date. When I asked what assurance do I have that it won't be another 3 months, I was told " none". So to give myself some recourse I charged it to a credit card. Incurring further costs. When completed the 2 end legs are not vertical, leaning at least 3.5 inches out. Pointing this out to the installer and the company representatives a few days later. Now 2 months later they don't acknowledge an issue, and not once contacting me. And they also charged my card without my specific authorization. Good Luck