About SERVPRO of Coeur d'Alene
SERVPRO of Coeur d'Alene is a trusted leader in fire and water cleanup, restoration services, and more. With a team of professionally trained staff, they work hard to minimize disruption and help customers return to normal life as soon as possible. The company serves the Northern Idaho Panhandle and surrounding areas, responding to property damage emergencies of all sizes. Reviewers have praised the team for their prompt and professional service, with crews arriving quickly and clearly explaining the process and what to expect. The team is thorough and meticulous in their work, removing damaged items while preventing further damage. Some minor issues may arise, but the company's commitment to customer service and transparency has earned them high praise. Customers have specifically noted the accountability and transparency in scoping jobs and outlining fees, which is crucial for maintaining trust. With a focus on customer satisfaction and a strong reputation for excellence, SERVPRO of Coeur d'Alene is a reliable choice for those facing property damage emergencies. Their dedicated team, including project manager Thomas and crew members like Seth, has received accolades for their compassion and commitment, ensuring that customers and their belongings are treated with care. Customers have highlighted experiences where SERVPRO responded quickly to emergencies, provided excellent communication, and followed up to ensure all work was completed to satisfaction, making them a top choice for restoration services.
Our builder called in SERVPRO when the toilets in our new construction home were discovered to be leaking. Seth did an awesome job coming right away, removing and disposing of all the contaminated floor boards and underlayment so that he could disinfect and get everything dried out. He was careful, personable, and provided excellent customer experience! 10/10 hope I never have to (but definitely would) call them again!
Found a water leak in basement ceiling on a Saturday night around 9 pm. I called Serv-Pro expecting to leave a voice message, but was surprised that someone answered the phone and immediately came to my residence. I was fully expecting to have my water off until the following Monday, but by 8 am the next day, I had water back on and drying apparatus in place. During this process, the communication from Serv Pro was great, so I opted to use their construction services for the rehab. During this process, Thomas checked in regularly to ensure things were going smoothly and as planned. Following the rehab, I noticed a few things that needed additional care and when I...read full review
ServPro came to our rescue immediately after a fire at our church. While we were still in shock the morning after the fire they were already securing the facility. We at the Osburn Seventh-day Adventist Church found ServPro to be fast, efficient, hard-working, compassionate, thorough, and knowledgeable. They're the ultimate deal! Our nearly daily updates were informative and encouraging. Highly recommend ServPro!