About Family Pool & Spa LLC
Family Pool & Spa LLC is a family-owned business committed to honesty and integrity. Owned by brothers Mike and Randal Amschel, the company is known for its excellent service and maintenance, offering valuable solutions without pushing unnecessary products. Customers consistently praise the professionalism and knowledge of the staff, whether in-store, over the phone, or during home visits. The company is recognized for its dedication to providing quality service while being considerate of customers' budgets. Many customers have relied on Family Pool & Spa for years, appreciating their prompt responses and willingness to troubleshoot issues, such as quickly repairing broken pool pumps. Other industry professionals also recommend Family Pool & Spa for their expertise and commitment to customer care. Customers describe the staff as highly knowledgeable, friendly, and communicative, with a focus on client satisfaction. The company is praised for its fair pricing and professional, efficient service.
Huge shoutout to Cody at Family Pool and Spa! He came out today to help us diagnose a pump issue and ended up doing a really comprehensive service visit — thorough salt cell cleaning, backwashing, filter check, the works. He clearly knows his stuff.
What stood out most was how willing he was to teach. I’m working on learning to handle pool maintenance myself, and Cody patiently answered every question I had and explained each step along the way. That kind of customer service is rare and genuinely appreciated.
Family Pool and Spa has been taking care of us for years, and experiences like this are exactly why. Highly recommend — ask for Cody!
Great family run business. The owner and staff are friendly and knowledgeable. I would definitely recommend them if you are looking for a local pool company or to purchase a hot tub.
We purchased a new tub from FPS, and were having a few teething problems with the controls. Called for help about 10AM. Amazing to say, Brandon arrived just before noon, same day. Brandon is courteous, knowledgable with a very smooth and patient presentation. He walked us through our issues with a confident ease, obviously comfortable with his product.
A good experience for us, and an extraordinary demonstration of responsive and sincere customer service. Thank you, Brandon.