Planet Fitness

Planet Fitness, home of Big Fitness Energy™, has a diverse range of reviews. Many customers have noted that the staff is friendly, often greeting members as they enter and leave. However, there have been reports of uncomfortable behaviors, such as groups of men staring at women working out and people dressed in attention-seeking outfits. The atmosphere has sometimes been described as more of a meat market than a place for serious workouts. Additionally, the facility can be overcrowded, leading to waiting in line for equipment, and cleanliness issues are noted, with some areas often being filthy. The tanning, massage, and red light therapy services have been mentioned as over-policed and confrontational. One specific complaint is that the hot water in the showers lasts for only about 3 minutes, even when just one person is using them. The lockers could benefit from soft closures to avoid loud slams. On a positive note, some customers have highlighted that the facility is clean and well-maintained overall. The tanning beds and cardio equipment are reported to be consistently clean, and members usually do not have to wait to use them. Many machines are well-maintained and dust-free. Recently, some guests have praised the improvements made by new management, with specific mentions of staff members who have positively impacted their experience. Overall, Planet Fitness presents a mix of reviews, with some customers enjoying the facilities while others face discomfort.