They didn't want to use our insurance, We had to insist to call the insurance to verify the coverage. They reversed but I lost hours of work as we had to speak with my insurance to verify. Insurance was surprised of this behavior
August 2023
I really liked this place when the patriarch of the family was the eye doctor. However I think in the past five years it's gotten really sloppy. I don't have a lot of confidence in these guys anymore Totally random business hours. It took me three trips to actually find them open so I can pick up a pair of glasses. I understand that sometimes medical offices have sort of random hours but they are also operating a retail establishment and for it to be closed on for example, the third Thursday of the month, is just ridiculous.
February 2022
Had a great experience at this office. Dr Derek and support staff were all amazing. Happy to have found a new eye doctor I feel comfortable with and trust.
They didn't want to use our insurance, We had to insist to call the insurance to verify the coverage. They reversed but I lost hours of work as we had to speak with my insurance to verify. Insurance was surprised of this behavior
I really liked this place when the patriarch of the family was the eye doctor. However I think in the past five years it's gotten really sloppy. I don't have a lot of confidence in these guys anymore Totally random business hours. It took me three trips to actually find them open so I can pick up a pair of glasses. I understand that sometimes medical offices have sort of random hours but they are also operating a retail establishment and for it to be closed on for example, the third Thursday of the month, is just ridiculous.
Had a great experience at this office. Dr Derek and support staff were all amazing. Happy to have found a new eye doctor I feel comfortable with and trust.