I had been a patient at Muto John H Optometrist for many years. I have had regular checkups with them, I have purchased my eye glasses through them and been a very faithful patient. Recently my eyeglasses broke that I had purchurchest from them so I called in preparation to have this taken care of. I was told that my prescription had changed and my option was to just buy new glasses. I let them know that I am ok with this and proceeded to pick out my new pair. I explained to them that I still work in my office in front of a computer and that they need to be like my current pair so I am able to do my work. After the order came in, the glasses were... read full review
August 2024
They didn't want to use our insurance, We had to insist to call the insurance to verify the coverage. They reversed but I lost hours of work as we had to speak with my insurance to verify. Insurance was surprised of this behavior
August 2023
I really liked this place when the patriarch of the family was the eye doctor. However I think in the past five years it's gotten really sloppy. I don't have a lot of confidence in these guys anymore Totally random business hours. It took me three trips to actually find them open so I can pick up a pair of glasses. I understand that sometimes medical offices have sort of random hours but they are also operating a retail establishment and for it to be closed on for example, the third Thursday of the month, is just ridiculous.
I had been a patient at Muto John H Optometrist for many years. I have had regular checkups with them, I have purchased my eye glasses through them and been a very faithful patient.
Recently my eyeglasses broke that I had purchurchest from them so I called in preparation to have this taken care of. I was told that my prescription had changed and my option was to just buy new glasses. I let them know that I am ok with this and proceeded to pick out my new pair. I explained to them that I still work in my office in front of a computer and that they need to be like my current pair so I am able to do my work.
After the order came in, the glasses were... read full review
They didn't want to use our insurance, We had to insist to call the insurance to verify the coverage. They reversed but I lost hours of work as we had to speak with my insurance to verify. Insurance was surprised of this behavior
I really liked this place when the patriarch of the family was the eye doctor. However I think in the past five years it's gotten really sloppy. I don't have a lot of confidence in these guys anymore Totally random business hours. It took me three trips to actually find them open so I can pick up a pair of glasses. I understand that sometimes medical offices have sort of random hours but they are also operating a retail establishment and for it to be closed on for example, the third Thursday of the month, is just ridiculous.