Intermountain Eye Center - Downtown Boise

The check-in staff was very kind and helped me to a chair in waiting room, but Was not pleased by the attending peripheral eye test Tech coolness and unwilling to assist a crippled, slightly nauseous and unsteady customer to her cubicle. Standing there watching without asking if I may need assistance as I inched up clinging to the wall and cane. I think it took 5 minutes to go 50 ft. Plain cruel.She got a tiny bit nicer after I almost threw up in the waste basket.

After receiving very poor service at another eye doctor office, I went to Intermountain Eye Centers Optical center to order my glasses. I went there because they carry Maui Jim's and Silhouette glasses. I was greeted by Michelle Harris who listened to what I was looking for and worked with making sure my insurance was used and I could spend my remaining FSA money. She was so friendly and made my wants/needs feel heard and even took additional time to figure out how to order the glass frames I really wanted. I highly recommend the optical center for ordering your glasses. Michelle made my day and ended 2020 with good hope! Thank you Michelle for being good at... read full review

I've been going here for 4ish years now and I love these guys! Dr. Carter is a professional at what he does and is super personable. Bernice is superb at making sure I get the proper fit on my specs and that I maximize the benefits that are available to me. Last but not least, the Admin Assistant group are kind and a pleasure to deal with.