Rockwell Homes is a family-owned and operated home builder serving SouthEast Idaho since 1997. They specialize in building homes and developments for families in Idaho Falls and Pocatello. Customers often express appreciation for the quality of Rockwell Homes, noting the helpful staff who ensure satisfaction throughout the home purchasing and building experience.
Many reviews highlight the open floor plans and the overall flow of the homes. Rockwell Homes is recognized for being thorough in answering questions and addressing any uncertainties during the buying process. Customers have also mentioned that the company is committed to making changes and completing final repairs quickly, which contributes to a positive experience.
While there are many positive reports, some customers have faced challenges with customer service. A few noted that the selection of details felt limited and expressed feeling pressured to choose trendy options. Communication with the building representative can be difficult at times, with occasional delays in responses to questions and concerns.
Overall, Rockwell Homes offers well-built homes in desirable locations and has a strong commitment to the community. However, potential buyers should keep in mind that experiences with customer service may vary, and it's important to embrace the reality of occasional issues that can arise.
You really can’t beat Rockwell homes for the customer service, quality, and price. The process of buying our second home went so smoothly, and they didn’t let anything fall through the cracks! We’d recommend them to anyone; if you’re on the fence, they’re the way to go!
Their prompt and honest service was great. Once we started the whole process the entirety of seemed streamlined, they definitely know what they are doing to ensure you the best experience possible
Shon is amazing. The whole experience with Rockwell has been nothing but delightful. Everyone is very thorough through the whole process. We couldn’t be happier. Love our new home.
3539 Briar Creek Ln Ste E, Ammon, ID 83406
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