Just wasted 20 minutes in the store when I could’ve went down the street to target and got the same product 50% off I was told by the cashier that they price matched to that when she called a supervisor up to override the price we were told no in return if I would’ve just been told no I wouldn’t have wasted my time and drove to target literally a few blocks away.
I mean Store employee I feel like all employees need be educated on this rule.
About Ulta Beauty
Ulta Beauty is the largest beauty retailer in the US, offering over 25,000 products from 500 brands. Customers can find a wide range of cosmetics, fragrances, body, skin, and hair care products, including exclusive brands like Kylie Cosmetics, Olaplex, and Ulta Beauty Collection.
The Salon at Ulta Beauty provides a variety of services, such as haircuts, hair coloring, brow waxing, lash extensions, and makeup application. Customers can book appointments online or walk-in if stylists are available.
Customers have consistently praised the excellent customer service at Ulta Beauty. Employees like Sasha, Jess, and Lisa have been described as knowledgeable, helpful, and willing to go above and beyond to assist customers, even those who may not fit the typical "beauty guru" profile. The store is clean, and the staff is attentive, creating a positive shopping experience.
Customers have also highlighted the expertise of specific employees, such as Anna, who provided excellent color matching and product recommendations. The store's Conscious Beauty section offers products that cater to customers' preferences for vegan, clean, cruelty-free, and sustainable options.
Overall, Ulta Beauty is a one-stop-shop for beauty enthusiasts, offering a wide selection of products, knowledgeable staff, and a pleasant shopping environment.
Reviews
Luz Y. Is the best and most knowledgeable, courteous, friendly hairstylist I have ever been too. She does exactly what I ask and is a professional with her styling techniques. She never questions and makes sure you understand before she does anything! As a person she is sweet and patient and always willing and wanting to make her person happy! I will always book with her!!!
I highly recommend Luz Yepez at Ulta Beauty! I always enjoy getting my hair and lashes done by her. Luz is patient, professional, and always makes thoughtful recommendations for hair treatments that have really helped improve the health of my hair. She takes the time to listen and makes every visit a great experience. If you’re looking for someone talented, caring, and attentive, I recommend booking with Luz!
Photos

Hours
Good to know
- offers same-day delivery
- masks required
Location
4100 University Avenue Ste 116, West Des Moines, IA 50266
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