About Honest Wrenches Automotive Repair
Honest Wrenches Automotive Repair, located in West Des Moines, Iowa, is a full-service preventive maintenance and repair center that offers a variety of services for most makes and models of cars, trucks, SUVs, and fleet vehicles. They use the latest diagnostic equipment and are staffed with ASE-certified technicians who provide suspension repairs, brake repairs, and diagnostics. Customers appreciate the nonjudgmental, helpful, and informative service they receive from the staff, who take the time to explain procedures using understandable terminology. Evan the service advisor provides amazing communication and the tech (K M) is amazing. The shop offers a 5-year/50,000-mile service warranty on parts and labor. Recent customer experiences include a quick and worry-free first-time visit, a pleasant fluid service, and a positive oil change experience characterized by efficient, friendly, and fast service. They provide a detailed and comprehensive breakdown of things that needed to be done, including pictures, and keep customers up to speed with how things are going. The shuttle service and courtesy drivers are also appreciated.
Techs communicated costs upfront to troubleshoot my Audi reverse camera. Found an easy fix and were happy to reduce cost to resolve the issue.
I have already referred their skills to a number of people.
This was my first experience with Honest Wrenches in West Des Moines. In total, they are a professional shop that did good work on my car albeit just an oil change and tire rotation.
Setting the appointment was easy online. They offer a shuttle service in case you need a ride back home. It also looks like they have courtesy car in case the service takes a day. In my case, I was having the oil changed and the tires rotated. This also included a full inspection of the major systems of the car and filling of fluids needed etc.
After dropping my car off at 8:00 am, the shuttle driver took me to my house. I was contacted via text to look at their initial report...read full review
I brought my vehicle here for a 2nd opinion on a check engine light. From the shuttle service to and from the shop, the AMAZINGLY thorough inspection, communication from Evan the service advisor, and timely repairs, I cannot recommend this place enough.
You could always find a back alley place for cheaper, but with the service this place provides, the warranty on work, the timeliness, there's only 1 place I'll be bringing my vehicles and it's Honest Wrenches.
Thank you for saving me money and such amazing service by your tech (K M), advisor (Evan), and courtesy drivers (Ana or Hannah).