About Exemplar Care: Solving Healthcare Challenges
Exemplar Care: Solving Healthcare Challenges offers accessible and affordable quality healthcare in West Des Moines, Bondurant, and Ankeny. They focus on addressing healthcare obstacles with solutions that enhance care and improve health, all through a transparent low monthly membership. With same-day and next-day appointments, along with 24/7 access to providers, Exemplar Care aims for better health outcomes. The excellent care and compassion shown by the staff, particularly the primary doctor, are highlighted in reviews. Patients express satisfaction with the quick service, easy appointment scheduling, and friendly atmosphere. They appreciate the attention to detail and the commitment to meeting their healthcare needs. Exemplar Care is recognized as a preferred Direct Primary Care option in Iowa, making it a highly recommended choice for urgent care and general healthcare needs. Reviewers praise the proactive and deeply compassionate care provided by the staff, especially a nurse named Megan who went above and beyond to assist a family in an emergency situation. The establishment is described as wonderful, with friendly staff who genuinely care about their patients' well-being. Patients have found Exemplar Care helpful in addressing various health concerns, from bladder infections to chronic headaches, providing them with the care and attention they need.
To the Team at Exemplar Care — and especially to Megan, We had an emergency with our three-year-old son. As a nurse with too much knowledge of what our healthcare system looks like today - these moments are filled with panic. One ER had a 3–4 hour wait, and we didn’t have that kind of time. Desperate, I booked an appointment with Exemplar Care in West Des Moines, hoping for any kind of help. Within minutes, a nurse named Megan called me. She gently confirmed what I already feared — our son needed emergency care. Through tears, I told her I knew. I just didn’t know what else to do. Megan didn’t end the call or brush me off. She listened. She heard the fear in my voice and said, “Hold on — let me make a few calls.” And she did. She called me back shortly after and said, “I spoke to Blank’s ER triage nurse. They know you’re coming. Go now — they’re waiting for you.” Megan didn’t have to do that. But she did. She didn’t follow a script — she followed her heart. That’s the kind of nursing that makes all the difference. That’s the kind of human-centered care our system desperately needs more of. Healthcare today is often overwhelmed, impersonal, and transactional. But what Megan gave us was personal, proactive, and deeply compassionate. That’s what healthcare should be. That’s what nursing should be. Megan, thank you — your empathy and action made all the difference. Exemplar Care, you have something special. 10/10.
I’m so appreciative of a service like this. I get very sick very quickly with bladder infections and was able to be seen at midnight to get antibiotics within the hour of onset of my symptoms. Not only did this keep me out of the hospital, but saved me the cost of hospital stay and not using hospital resources. Thanks so much for your service and great care! Sincerely, Bridy Shepard, BSN, RN
We love Exemplar Care. we started coming to their urgent care and soon after joined their membership to see their primary care doctors. Myself, my kids and my fiance all see Elli and we absolutely love her and everyone at Exemplar Care. 100% recommend.